Contact us
For new landlords or owners, please contact our BDM using the details or form below.
For tenants and general enquiries, please call our office on 0800 555 210, or email christchurch@glasshousepm.co.nz.
Free Rental Appraisals &
New Business Enquiries
Speak to our managers today
Speak to our managers today
Free Rental Appraisals &
New Business Enquiries
General enquiries:
Tenant Enquiry Form
Please select your preferred office.
Please select your preferred office.
Christchurch Office
General enquiries
christchurch@glasshousepm.co.nz
0800 555 210
Address
Level 1, 309 Cashel Street,
Christchurch 8011
New Zealand
Maintenance request
If your issue is an emergency, call us 24/7 on 0800 522 537.
Otherwise, use the Tapi concierge below and your issue will be dealt with during business hours.
Customer complaint process
In the event that the service provided by one of our team does not meet your expectation, please follow the below steps:
- Your concerns/issue should be clearly outlined with the relevant property manager.
- If you’re not happy with the result, please complete the form below.
- If you are still not happy with the resolution, please click on the following link for guidance https://www.tenancy.govt.nz/disputes/
Customer complaint process
In the event that the service provided by one of our team does not meet your expectation, please follow the below steps:
- Your concerns/issue should be clearly outlined with the relevant property manager.
- If you’re not happy with the result, please complete the form below.
- If you are still not happy with the resolution, please click on the following link for guidance https://www.tenancy.govt.nz/disputes/
Lodge a complaint
Please fill out the form below and we will endeavour to reply within 2 working days.